Prime
Clinical Systems, Inc.
3675
E. Huntington Drive, Suite A
Pasadena,
CA 91107
626.449.1705
December
23, 2014
URGENT!
PCM SOFTWARE NOTICE
If
you have recently been switched
to NewCrop ERX
Prescribing Drugs
without NDC Code
Dear
PCM Client,
An
issue with prescribing/refilling
drugs that have been stored without
an NDC number has been reported.
Recently,
other similar issues related to
NDC numbers were reported. As
a result, we added a warning (see
image below) to alert users when
the system encounters an NDC code
mismatch.
Today,
with further research, we found
another issue (which may not be
that common), of drugs being stored
with a blank NDC number. We are
currently working on an update
to fix this scenario.
Update
expected to be released 12/23/14-
12/24/14, PCM Ver. 5.5.1264.
We
will update all versions affected
as soon as we can.
If
you get a similar message as the
one below, please click on Cancel
and start a new prescription instead
of proceeding with the refill.
This
issue does not occur when using
the  button
to Start New Prescription option.
The
warning message above may occur
after prescribing from the Favorites
list, if the drug was initially
stored as a "custom Rx",
and does NOT have an NDC code
stored in the database.
The
issue may also occur when checking
off drugs from the Meds List that
have been previously prescribed
and are missing the NDC code,
as shown in these images.
For
further questions, contact support@primeclinical.com.
Sincerely,
Prime
Clinical Systems, Inc.
PCM
Support
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