Prime
Clinical Systems, Inc.
3675
E. Huntington Drive, Suite A
Pasadena,
CA 91107
626.449.1705
December
24, 2014
URGENT! PCM eRX
NOTICE
If you have recently
been switched to NewCrop ERX
Prescribing
Drugs without NDC Code
Dear
PCM Client,
An issue
with prescribing/refilling drugs
that have been stored without
an NDC number has been reported.
Recently,
other similar issues related to
NDC numbers were reported. As
a result, we added a warning (see
image below) to alert users when
the system encounters an NDC code
mismatch.
Today,
with further research, we found
another issue (which may not be
that common), of drugs being stored
with a blank NDC number. We are
currently working on an update
to fix this scenario.
Update expected
to be released 12/23/14- 12/24/14,
PCM Ver. 5.5.1264.
We will
update all versions affected as
soon as we can.
If you get
a similar message as the one below,
please click on Cancel and start
a new prescription instead of
proceeding with the refill.
This
issue does not occur when using
the  button
to Start New Prescription option.
The warning
message above may occur after
prescribing from the Favorites
list, if the drug was initially
stored as a "custom Rx",
and does NOT have an NDC code
stored in the database.
The issue
may also occur when checking off
drugs from the Meds List that
have been previously prescribed
and are missing the NDC code,
as shown in these images.
For
further questions, contact support@primeclinical.com.
Sincerely,
Prime
Clinical Systems, Inc.
PCM Support
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