OptumInsight Notification: TriWest Providers Re-Enrollment Required

 

 

From: Mast, Carolyn J [mailto:Carolyn.Mast@optum.com]
Sent: Thursday, February 28, 2013 9:56 AM
Subject: OptumInsight System Notification: TRIWEST PROVIDERS RE-ENROLLMENT REQUIRED FOR TRANSITION DATE APRIL 1, 2013.

 

 

Date / Time (Time Zone):  February 28, 2013 11:00 AM MST

 

Effective April 1, 2013 the fiscal intermediary for Tricare West will change from Wisconsin Physician Services (WPS) to UnitedHealthcare (UHC).

 

Providers must re-credential with UHC prior to the April 1 date in order to continue submitting claims to Tricare West and receive remittance advices back. UHC started sending welcome packets to providers in September 2012. The packets were an introduction to UnitedHealthcare and information on how to initiate the credentialing process.

 

If providers have not received the welcome packet or have questions about credentialing they need to contact UnitedHealthcare directly by calling 877-988-9378, select either option 3 (Credentialing) or 4 (Other). Providers who have not completed their credentialing with UnitedHealthcare by April 1, 2013 will not be able to submit Tricare West claims through OptumInsight.

 

ATTENTION: TRIWEST PROVIDERS 

 

On April 1, 2013, OptumInsight will have a direct connection to TriWest in X12 5010 format version.  Unfortunately, re-enrollment will be required for Existing & New providers for this direct connection. The required enrollment documents can be found on the ENS Download Center.  If you any question, please contact the OptumInsight Enrollment department at 866-367-9778 option 1.  

 

 

Transactions supported under the new direct connection to TriWest are:

 

 

We apologize for any inconvenience this may cause.

 

Please do not respond to this email with questions.

 

OptumInsight Claims Integrity & Connectivity Solutions

1755 Telstar Drive, Suite 400

Colorado Springs, CO 80920

Phone: 719.277.7545

Fax: 719.277.0254

www.optum.com

 

Ingenix is now OptumInsight, part of Optum – a leading health services business.

 

 

 

 


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