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   March/April 2012 Issue                                                                                                                      Volume 5, Issue 2  

 

 

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Congratulations and Thanks
to Our Clients Who Have Successfully Transitioned to ANSI 5010!

 

Support Call Volume Decreasing 

 

In recent months, our Support call volume increased by 80% due to the ANSI 5010 requirements. As your Software Vendor, our goal has always been to provide our clients with Support that represents knowledge, integrity, and overall excellent quality. During this ANSI 5010 transition, we faced one of the biggest challenges we have seen since Y2K. Part of the reason for this is the industry itself. Many entities such as clearinghouses, insurance payers, and providers in general, were not ready for this transition and the 'added' CMS extension for 5010 is proof. Our Support Team worked tirelessly to meet the initial deadline and we continue to do the same now by keeping informed and up-to-date on any new edits and requirements. We thank all of our clients for their patience and continued understanding during the transition periods. We can now report that 80% of all our clients have successfully transitioned to ANSI 5010 which, therefore, causes less call volume.

 

 

PCS Administrative Notes

 

It's Not Too Late!
Come to Our User Meetings

 

Our Northern California Users Meetings are being held on:

 

  • March 30, 2012 in Walnut Creek, CA

  • April 4, 2012 in Modesto, CA

 

We still have some seats left!  Please contact Ashley at ext. 753 for more information.


Save the dates of Wednesday, September 12, or Thursday, September 13, to attend User Meetings in Glendale, California. The same content will be covered both days. Call Marty, at ext. 222, to register. 

 

 

Client E-mail Notices

 

Periodically we send e-mails to our clients with relevant information. It is to your advantage to read these e-mails and incorporate the information as necessary. To view the e-mails sent since the last newsletter, click here.   

 

 

Website Additions

 

The following documents were added to our website since our last newsletter:  

 

12 Most Common 5010-Related Rejections  

5010 - Advice for Weathering the Storm  

Expansion of Editing for Providers 

Industry's Take on 5010

OPTUM/ENS: 5010 Elec Claims Sub 496 Edit 

 

These documents may be accessed from our website by logging-in, and clicking on the [Newsletters & Email Notices] button.

 

 

PCM News

 

 Over a Dozen New Features Added

 

PCM's new features include Primary and Secondary Insurance Code options for the Chart Data Panel Viewer, the ability to update the Patient's Demographic information directly from the Prescription Form, three upgrades in Preventive Services Guidelines, the ability to disable auto complete or auto date reset for patient reminders, a new trigger for On Treatment Plan, the option to view patient's appointment history from the Task Manager, the ability for patients to create Intellect and PCM accounts via Patient Portal, conversion of Midmark Documents to tif, and a few upgrades in Patient Reminders.

 

Click here for details. 

 

 

Intellect and OnSTAFF

 

Intellect New Workshops  

 

If you have not already done so, please take advantage of our free workshops. Since our last newsletter, more workshops have been added:

 

  • ANSI 5010: This workshop has been offered once and will be presented again this Friday, March 30, from 1:00 p.m. to 2:30 p.m. PST. Click here to register.

 

  • Claim Scrubbing: Offered every other Tuesday from 12:00p.m. - 1:00p.m., this workshop includes an explanation of vendor options, setup requirements, posting charges with Scrub featuring, fixing errors, and viewing notes on ledger. Click here to register for the next workshop, or check our website for additional dates.

    

  • Eligibility Verification: Offered every other Tuesday from 12:00p.m. - 1:00p.m., this workshop includes the options available through each of the clearinghouses, enrollment requirements, setup of Insurance screens, real-time vs. batch verification options, and checking the Eligibility History tab on the schedule. Click here to register for the next workshop, or check our website for additional dates.

  

  • Management Reports: Offered every Thursday from 12:00p.m. - 1:00p.m., this workshop covers reports in the Management menu including End of Day/Month/Year Reports, Aging Reports, Analysis & Utilization Reports. Click here to register for the next workshop, or check our website for additional dates.

   

  • New and Modified Features: Offered every other Friday, this workshop helps providers and staff learn more about Intellect's new and modified features. Contact Celeste Seibert at celeste@primeclinical.com to register. 

 

 

Intellect New Features  

 

Since our last newsletter there have been two updates to our Intellect software: 

  

  • Version 9.12.28, released on February 17, 2012. Click here to read the press release.   

  • Version 9.12.29, released on March 19, 2012. Click here to read the press release

  

 

Hardware/IT

  

Server Hosting  

 

Eliminate the worry of a server in your office; let us do the worrying for you with our new Server Hosting option. Server Hosting allows you access to your systems anytime and anywhere that has internet access and will also reduce IT costs. Our server hosting is built with 99.5% accessibility, reliability, and scalability with a fully redundant system. It is located right at the fiber peering points where hundreds of networks meet, directly on the internet 'backbone', meaning it gets the best possible connection to the internet and at 100mbps, it enables your connection to be comparable to your LAN speed. For details about Intellect and server hosting, contact Marty Beteta at 626-449-1705 ext. 222, or marty@primeclinical.com

 

 

Industry News

 

 March 12, 2012 and After Medicare Claims
May Need To Be Resubmitted  

 

Via a notification found on Medicare's EDI phone system, PCS found that clients who have submitted claims on March 12, 2012 or after to Medicare and have not received a rejected 999, an accepted 999, or a 277CA, should resubmit their claims.

 

In relation to this, Prime Clinical sent an email to our clients with additional 999 and 277CA information. To view the email, click here

 

 

 CMS Extends 5010 Deadline 

 

On March 15, 2012, the CMS website released the following statement:

 

"In an announcement, the Centers for Medicare & Medicaid Services' (CMS) Office of E-Health Standards and Services (OESS) said it will not initiate enforcement action against any non-compliant entities for an additional three (3) months, through June 30, 2012,for updated HIPAA transaction standards (ASC X12 Version 5010, NCPDP Versions D.0 and 3.0)."  

 

Click here for details on the announcement.

 

In spite of the new extended deadline, Prime Clinical encourages all of our clients to move to 5010 as soon as possible.

 

 

 Meaningful Use Stage 2: Raising the Bar With Exchange, Standards, Engagement    

 

On Feb. 23, 2012, CMS released the long-awaited notice of proposed rule-making that details Stage 2 of the Electronic Health Record Incentive Program, advancing the next set of criteria that hospitals and health care providers must meet to continue successfully demonstrating meaningful use of EHR systems.

 

CMS clarified that providers will receive two years in each stage, regardless of which year they enter the program. CMS also has proposed an exception that would allow providers who successfully attested to meaningful use in 2011 to remain in Stage 1 for a third year, through 2013. This change is to accommodate the late release of the final Stage 2 rule relative to the initially proposed 2013 start of the Stage 2 reporting period for these providers.

 

The federal government's Regulations.gov website provides a platform for the public to submit online comments on the CMS proposed rule and the ONC proposed rule. The 60-day public comment period ends on May 7.

 

The agencies expect to publish final rules for Stage 2 of the meaningful use program this summer.  

 

Click here for a pdf from CMS on EHR Incentive Programs.  

 

 

 ICD-10 Delay: 7 Things You Should Do
with the Extra Time

 

The Department of Health and Human Services (HHS) recently confirmed its intent to push back the Oct. 1, 2013, ICD-10 compliance deadline for certain healthcare entities. However, HHS has not specified a new deadline nor defined which entities will be covered by the change. And many practices are wondering if they should delay their transition or continue as planned.

Read more>> 

 

 

Who's Who at PCS

 

New Employee    

  

Please welcome in our Southern California office, Cheryl Douglas as our newest Intellect Training and Implementation Specialist. She has been in the insurance industry since 1989, working for major companies such as Aetna and United Healthcare. Her background is claims, training, and electronic eligibility. In 2011 she received a certificate of completion for Medical Insurance Billing.  

 

 

Prime Time Funnies

 

   Airport Screening cartoon

 

                            Saturday Evening Post   

 

 

Company Information

 

 

Since we began in 1983, Prime Clinical Systems has never looked back as a company. Thriving with the most energetic and knowledgeable employees, Prime Clinical continues to help practices achieve their goals of eliminating their paper charts and accomplishing quality and accuracy in patient care. We take great pride in the excellence that we stand for as a company and celebrate our achievements every day.

   

                        InfoGard Complete EHR logo'Complete EHR'

                            Certification:

Prime Clinical has kept our commitment to our clients by using the latest technology and being among the best in the industry. We are pleased to announce that our integrated Ambulatory Electronic Health Records (EHR) system, Patient Chart Manager V.5.5 has been awarded an ONC-ATCB "Complete EHR Certification" by infoGARD, December 2010. Our certification number is: IG-2402-10-0011. This Complete EHR is 2011/2012 compliant and has been certified in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services (HHS) or guarantee the receipt of incentive payments.     

 

Features Arrow ChartFeatures Include:

 EHR

 Practice Management

 Electronic Billing

 Eligibility Verification

 Claim Scrubbing

 Patient Portal

 E-Prescribe

 HL7

 DICOM

 Compatible with Voice Recognition Software

 CallSTAFF (Built-In Appointment Notification Feature)

 Text Message and Email Appointment Reminders

 Automated Patient Recall System

   

Prime Clinical Systems, Inc.

3675 E. Huntington Drive, Suite A

Pasadena, CA 91107

(626) 449-1705

www.primeclinical.com

 

 

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