Customer
Feedback and
Appreciation Drawing
Dear
Clients,
You
have probably
noticed that Prime
Clinical has implemented
a new Customer
Satisfaction survey
through our company
and staff emails.
This feature allows
for you to answer
one quick question
about your service
or experience
with Prime Clinical
to provide feedback
for helping us
to increase and
achieve our customer
satisfaction goals.
We
have also started
a monthly drawing
based on those
who have participated.
**The
winner of our
October drawing
was Vivi and Mohammad
from Medical Management
Solutions.
**The
winner of our
November drawing
was Charm from
SOS Billing.
**The
winner of our
December drawing
was Heidi from
Tushar Modi, M.D.
Each
of these clients
won a gift certificate
to Panera Bread.
Congratulations
and thank you
to all who have
participated!
We will continue
with this monthly
appreciation drawing
so please take
the time to leave
your very quick
feedback!
We
also want to thank
Benchmark Group
for their efforts
in helping us
to hear your feedback,
and supply a very
easy method for
our clients. If
you would like
to use this feature
for your practice
to gain input
from your patients,
Benchmark is offering
our clients a
free 1 month trial
with no obligation.
You are sure to
appreciate the
input you receive!
If
you are interested,
contact Benchmark
Group FSafaie@BenchmarkUs.com or
call 703 688-2860.
Thank
you again for
your assistance!
Sandy
Thompson
Manager
of Training, Sales
and Business Development
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Annual
Users Meetings
Plan
now to attend
our 4th Annual
Users Meetings:
Northern
California
March
22, 2013
Embassy
Suites
Walnut
Creek, CA
Southern
California
Tentatively
planned for
October
2nd and 3rd, 2013
Please
contact Marty
Beteta for more
information: marty@primeclinical.com.
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Client
E-mail Notices
Periodically
we send e-mails
to our clients
with relevant
information. It
is to your advantage
to read these
e-mails and incorporate
the information
as necessary.
To view the e-mails
sent since the
last newsletter,
click here.
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PCM
& Intellect
Daily Training
Forum
Need
help? The hours
for our PCM/Intellect
Daily Training
Forum are:
Tuesday
2:30 p.m. - 3:30
p.m.
Wednesday
11:00 a.m. - 12:00
p.m.
Thursday
10:00 a.m. - 11:00
a.m.
Friday
11:00 a.m. - 12:00
p.m.
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Recent
PCM Additions
& Updates
Since
our November/December
newsletter, PCM
versions 5.5.1055
through 5.5.1071
have been released.
Changes were made
in Prescription
Writer, Preventive
Service/Alerts
Guideline Setup/Treatment
Plans, Document
Editing/Signing,
and other miscellaneous
changes and options.
Click
here
for details on
our updates.
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Use
PCM Automation
to Properly Populate
the MU Data Table
In
preparation for
2014 Meaningful
Use, all practices
need to start
looking ahead
to be sure that
they are using
the automation
built into PCM
for properly populating
the Meaningful
Use data table
as there will
be a requirement
that no manual
updating is allowed.
Effective
next PCM update,
to protect users
against audits,
we are starting
to enforce Measure
4. In order to
qualify for Measure
4, the Meaningful
Use table must
contain the document
ID (DOCID) for
the reminder that
was sent.
Please
note:
•
Send reminders
to patients per
patient preference
for preventive/follow
up care
•
When generating
Patient Reminders
from the Reminders
screen, the document
ID always gets
updated.
•
Manually
updating the Meaningful
Use table with
Event Code '5
Patient Reminder
Sent', and NOT
updating the document
ID, will no longer
count towards
Meaningful Use.
•
Copies of
all reminders
sent are stored
in the chart
For
additional information,
please refer to
our January
23, 2013 email,
or contact train@primeclinical.com.
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Are
Your Claims Reaching
the Clearinghouse?
The
OnStaff and the
Intellect programs
produce Electronic
Billing (EB) reports
each time the
program attempts
to send claims
to your clearing
house. THESE REPORTS
DO NOT MEAN THE
CLAIMS HAVE SUCCESSFULLY
TRANSMITTED TO
THE CLEARINGHOUSE,
they simply are
a tool provided
to give you a
list of the patients
who are to be
billed or should
be included in
the batch of Electronic
Claims to be transmitted.
We
URGE you to ALWAYS
review your Electronic
Billing Reports
and verify the
report against
the Electronic
Billing reports
from the clearinghouse.
Clearinghouse
reports can take
anywhere from
24 to 48 hours
to be posted.
These
reports should
include ALL the
patients from
the EB report
that OnStaff or
Intellect produces,
and must be carefully
reviewed by your
staff for errors/rejections.
All rejections/errors
must be corrected
and those claims
re-billed for
further adjudication.
For
additional information:
•
Refer to
our January
28, 2013 email
•
Click
here
to register to
attend an online
Electronic Billing
Reports webinar.
Webinars are offered
the 4th Tuesday
of the month,
from 1:00 - 2:00
p.m. PST.
•
View a recorded Electronic
Billing Reports
workshop: Log-in,
click on [Workshops
& Ongoing
Classes], select
'Intellect
Workshops &
Ongoing Classes',
click 'Recorded
Workshops',
and then select
'Electronic
Billing Reports
Workshop'.
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Avoid
Rejected Claims
by Medicare Contractors
As
of October 1,
2012, Medicare
contractors will
now reject any
claim with ANSI
reason codes MA130
and MA61 when
the beneficiary
name and Health
Claim Number do
not match the
information listed
in the Common
Working File record
for the beneficiary
(i.e., as shown
on the Medicare
card). Because
of this, Intellect
version 13.01.16
now accommodates
suffixes for beneficiary
last names. Examples
of suffixes are:
I, II, III,1,
11, 111, i, ii,
iii, 1v, 1V, IV,
iv, JR, JR., Jr,
Jr., SR, SR.,
Sr., or Sr. If
you use suffixes
that are not listed
here, you may
send them to PCS
Support to have
them added to
your program.
If
a patient/beneficiary
has a suffix,
it must be added
to the patient
<Last Name>;
the name should
be entered into
Intellect exactly
as it is shown
on the Medicare
card.
For
example, if a
patient has the
name of John Jones,
Jr., users should
enter Jones,
Jr. in the
<Last Name>
field. If a comma
is entered after
the suffix (Jones,
Jr.,), the suffix
of Jr. will not
be included. It
is OK to have
a comma between
the last name
and the suffix.
If a hyphen is
included between
the last name
and the suffix
(Jones-Jr),
Intellect will
include the suffix.
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Does
Your Office Bill
Workers' Comp?
For
clinics that use
WorkComp EDI,
any special forms
(Green Liens,
PR2, Doctors'
First Reports)
can be sent electronically
as a .pdf attachment
to the electronic
billing file,
as of Intellect
version 13.01.11.
For set up information
and guidelines,
please refer to
the online
documentation.
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What
Software Version
Are You On?
Since
our last newsletter,
Intellect software
Versions 13.01.03
- 13.01.16 were
released in January
2013.
For our Press Release,
click here.
For the detailed
Release Notes,
click here.
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Beneficiary
Name Can Now
Include the Apostrophe
(')
In
previous versions
of the Unix/Aix
OnStaff program,
the 'apostrophe'
was not a recognized
character. As
of December 7,
2012, programming
changes now include
the 'apostrophe'
(') in the name
field for the
Electronic Claims.
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Seminars:
Prepare for ICD-10
by Converting to
the Windows Platform
In preparation
for ICD-10, Prime
Clinical Systems
is holding Unix
user seminars
to 'review' the
conversion process
to the Windows
platform.
For
clients who couldn't
attend our previous
seminars, upcoming
seminars in our
Pasadena office
are as follows:
Tuesday,
February 19, 2013
9:00 a.m. to 11:00
a.m.
or
1:00
p.m. to 3:00 p.m.
Wednesday,
March 13, 2013
9:00 a.m. to 11:00
a.m.
or
1:00
p.m. to 3:00 p.m.
Space
is limited! RSVP
to reserve a spot!
Contact
Marty at 626-449-1705,
ext. 222, or marty@primeclinical.com.
**
Special discount
available to all
attendees **
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Resources
for the
ICD-10 CM/PCS Transition
The
transition to
ICD-10-CM/PCS
codes is going
to require strong
project management
skills. Before
you start learning
ICD-10 coding,
perhaps you can
pick up some new
management skills
that can help
you guide your
practice through
a smoother ICD-10
transition. Here
are some resources
that can help
you manage projects
better:
•
ICD-10
Playbook:
A collection of
presentations
and white papers
on how to plan
your ICD-10 implementation,
courtesy of HIMSS.
•
Coordination
Key to ICD-10
Switch: Becker's
Hospital Review
shares a little
bit of Project
Management 101
for healthcare
providers and
how it could apply
to ICD-10 implementation.
•
Project
Management Blogs:
This is an aggregation
of all kinds of
blogs dedicated
to project management,
compiled by Alltop.com.
Excerpt
from Carl Natale's
Dec. 12, 2012
article in ICD10
Watch.
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ICD-10
Transition Q&A
To
quote the Aug
7, 2012 post of
Shelly Guffey
and Dawn Duchek
of Gateway EDI,
"If the Department
of Health and
Human Services
original deadline
of Oct. 1, 2013
is upheld, there
is only one year
left to prepare.
We cannot say
it enough: holding
off on your preparations
while we wait
to hear the final
rule on the deadline
will put your
organization in
jeopardy."
Their
post continued
with a rundown
of some of the
top questions
Gateway EDI has
received, along
with answers that
should help your
practice with
your transition
plans.
Read
more>>
|
Testing,
Testing ....
Is This ICD-10
Transition On?
A
January 16, 2013
blog by Carl Natale
from ICD10 Watch
condensed the
lefts for Medicare
and Medicaid Services
(CMS) tips on
the ICD-10 transition.
His blog lists
two CMS milestones
and summarizes
CMS guidelines
on what to test
and how to implement
ICD-10.
Click
here
to read his blog.
|
Where
You Might Be
Losing Money at
Your Medical Practice
(Part II)
In
addition to the
two areas discussed
in Part I of this
topic (click here
to read Part I),
here are three
more areas, discussed
by David Doyle,
that medical practices
should focus on
to avoid losing
hundreds, and
even thousands,
of dollars each
year.
Read
more>>
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Tips
and Links to Get
Started
on EHR
Meaningful Use
Journey
The
lefts for Medicare
and Medicaid Services
is reminding providers
not yet participating
in the electronic
health records
meaningful use
program of the
need to register
early for the
program.
Early
registration will
ease resolution
of any issues
that may arise
later that can
affect incentive
payments, according
to CMS.
For more information,
including enrolling
in PECOS, and
a link to find
Medicare Administrative
Contractors information,
click here.
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Sign
Up for CMS' Medicare
Fee-For-Service
Provider
e-Newsletter
Did
you know that
the Medicare Learning
Network® (MLN)
offers a weekly
electronic newsletter,
the CMS
Medicare FFS Provider
e-News?
The
e-newsletter covers:
•
Upcoming
calls, meetings,
and events
•
Announcements
on ICD-10, the
CMS Electronic
Health Record
(EHR) incentive
programs, Medicare
enrollment, the
Medicare Shared
Savings Program,
and new regulations
•
Claims,
pricing, and code
updates
•
Updates
on MLN products
and MLN Matters®
articles
Subscribe
to CMS Medicare
FFS Provider e-News
today.
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Avoid
Medicare Fraud
Claims
by Coding Correctly
How
would you like
an investment
that returns $7.20
for every dollar
you invest? Our
government has
found just such
an investment
- healthcare providers.
HHS
recovered $4.1
billion in healthcare
fraud monies in
2011 to achieve
their astonishing
720 percent return
on investment.
And like any investor
on a winning streak,
the feds are investing
more - another
$350 million is
allocated to anti-fraud
policing under
the new healthcare
laws.
You
may believe you
are beyond reproach
if you don't order
a mobile scooter
for every patient
or dump your patient
records in the
nearest landfill,
but you should
exercise caution
in these cautionary
times: what the
feds consider
"fraud"
is much broader
than your definition.
Read
more>>
|
|
Happy
Valentine's Day
2013
David
Fitzsimmons / The
Arizona Daily
Star
|
Since
we began in 1983,
Prime Clinical
Systems has never
looked back as
a company. Thriving
with the most
energetic and
knowledgeable
employees, Prime
Clinical continues
to help practices
achieve their
goals of eliminating
their paper charts
and accomplishing
quality and accuracy
in patient care.
We take great
pride in the excellence
that we stand
for as a company
and celebrate
our achievements
every day.
 'Complete
EHR'
Certification:
Prime
Clinical has kept
our commitment
to our clients
by using the latest
technology and
being among the
best in the industry.
We are pleased
to announce that
our integrated
Ambulatory Electronic
Health Records
(EHR)
system, Patient
Chart Manager
V.5.5 has been
awarded an ONC-ATCB
"Complete
EHR Certification"
by infoGARD, December
2010. Our certification
number is: IG-2402-10-0011.
This Ambulatory
Complete EHR is
2011/2012 compliant
and has been certified
by an ONC-ATCB
in accordance
with the applicable
certification
criteria adopted
by the Secretary
of Health and
Human Services.
This certification
does not represent
an endorsement
by the U.S. Department
of Health and
Human Services
(HHS) or guarantee
the receipt of
incentive payments.
Features
Include:
•
EHR
•
Practice
Management
•
Electronic
Billing
•
Eligibility
Verification
•
Claim Scrubbing
•
Patient
Portal
•
E-Prescribe
•
HL7
•
DICOM
•
Compatible
with Voice Recognition
Software
•
CallSTAFF
(Built-In Appointment
Notification Feature)
•
Text Message
and Email Appointment
Reminders
•
Automated
Patient Recall
System
Prime
Clinical Systems,
Inc.
3675
E. Huntington
Drive, Suite A
Pasadena,
CA 91107
(626)
449-1705
www.primeclinical.com
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