OnSTAFF 2000
Prime Clinical Systems, Inc.
When Electronic Billing Fails, please answer the following questions and fax to (626) 449-5615.
Client I.D._______ Reference Number:_____________ Contact:_________________________
1) Did the system print the report? (Y/N) __________________________________
2) Does the report have the name & the charge listed (Y/N) __________________________________
3) Did you hear the modem dial (Y/N) __________________________________
4) If modem dialed, was it busy (Y/N) __________________________________
5) Account No. __________________________________
6) Name __________________________________
7) Ledger __________________________________
a) Rendering Provider Code __________________________________
b) Date of Service __________________________________
c) Date of Entry __________________________________
d) Code Column __________________________________
8) Enter the patient's Category Code at Utility\Category __________________________________
9) Enter the patient's Primary Insurance Code at Utility\Insurance________________________________
a) RVS/CPT/E/M (R/C/E/U) __________________________________
b) Insurance Type __________________________________
c) Selection (1/2/3) __________________________________
10) \Utlity\Setup\Systems
a) Billing __________________________________
b) Entry/Service Date (E/S) __________________________________
11) \Utility\Provider
a) Provider 1 __________________________________
b) Provider 2 __________________________________
c) Provider 3 __________________________________
d) Group 1 __________________________________
e) Group 2 __________________________________
f) Group 3 __________________________________
g) Group (Y/N) __________________________________
h) Doctor/Cost Center (D/C) __________________________________
12) \Utility\Procedure
a) Panel Code __________________________________
b) Billing (A/N/C/E/P/S) __________________________________
c) Provider __________________________________
d) Form __________________________________
e) RVS Code __________________________________
f) CPT Code __________________________________
g) E/M Code __________________________________
13) \Billing\Tele Com\Submit
a) From Date __________________________________
b) To Date __________________________________
c) Patient No.(s) (group or batch) __________________________________
d) Carrier Type __________________________________
e) All/Unbilled/Rebill (A/U/R) __________________________________
f) Insurance Code __________________________________
g) Provider Code __________________________________
h) Claim Type (4/5) __________________________________
I) Primary/Secondary __________________________________
j) Billing Code __________________________________
The above information may be obtained by going to the System Status Screen (Control X). With your cursor next to the Failed Electronic billing report press 'I'. The Tele Com Submit Screen (by Group or Batch) will be displayed as you has originally entered the above requested information.