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High-tech
companies don’t stay in business for more than 20 years just because
they offer gee-whiz technology. Prime’s focus on superior customer
service is one of the attributes that has made the company such a long-standing
success. Our only responsibility is to our customers, the thousands of
physicians, and office managers dealing with the business of providing
quality care on a daily basis. Prime does not have responsibility to
venture capital firms or disparate corporate boards that are not involved
in the
industry.
Over the years, Prime has earned a reputation for providing the best customer
service possible while offering the following customer support functions:
- Training
- Telephone
support
- On-site
hardware assistance
- Connectivity
assistance
- Software
services
- Research
and development
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