Focused On Service

High-tech companies don't stay in business for more than 20 years just because they offer gee-whiz technology. Prime's focus on superior customer service is one of the attributes that has made the company such a long-standing success. Our only responsibility is to our customers, the thousands of physicians, and office managers dealing with the business of providing quality care on a daily basis. Prime does not have responsibility to venture capital firms or disparate corporate boards that are not involved in the industry.

Over the years, Prime has earned a reputation for providing the best customer service possible while offering the following customer support functions:

Training
Telephone support
On-site hardware assistance
Connectivity assistance
Software services
Research and development