Client Update Notes April 2014

The following Release Notes include the features and modifications made in the current update. PCS suggests you provide each department a copy of the Release Notes so they are aware of the changes which may affect their department.

In order to be aware of ALL changes in the software, please read all release notes from the version you are currently on through to the version to which you are updating.

The update may include items labeled: ATTENTION. These will IMMEDIATELY affect Billing and other daily tasks. Please be sure to notify all departments which will be affected.

Intellect Update Authorization Form:

If you do NOT have support, please contact accounting@primeclinical.com as your office MUST have a current Intellect support maintenance contract before being updated.

If you have a current Intellect support maintenance contract, please print, complete, sign, and return the Update Authorization Form to PCS prior to your update. Even if updating your system yourself, PCS requests you send us this completed form so we can update your Client Record with the version number to which you are updating. Knowing your version number is necessary if we find a critical error in the program and need to update clients with specific versions.

If your version is less than 9.12.35, click here.

If your version is 9.12.35 or greater, click here.

If your office runs Live Update yourself:

If you do NOT have support, please contact accounting@primeclinical.com as your office MUST have a current Intellect support maintenance contract before being updated.

If you have a current Intellect support maintenance contract, and are updating your server yourself, refer to the instructions for updating your server, restarting Services, and updating workstations.

If your version is less than 9.12.35, click here.

If your version is 9.12.35 or greater, click here.

This update may include new features labeled: BETA TEST. These are new features which require additional testing in a real, live environment. If you are interested in being a Beta Test site, please contact Prime Clinical System for additional information and set up.

To read a Press Release of the Release Notes for versions 14.04.15 – 14.04.28, click here.

In prior versions the group number was not printing on the Worker HCFA form (both red, and black and white) in BOX 11. As of this update, the Group Number on the Worker insurance screen prints in BOX 11.

NEW OPTION Utility --►Set Up --►Maintenance --►Purge --►Group of Patients

As of this update, there is a change to this portion of the program designed for Billing Services only. Billing Service clients may contact Support for further details.

MODIFICATION Charges --►CHDP
As of this update when printing CHDP forms, Intellect accepts the Utility --►Insurance --►Insurance <Form Type> options of:

MODIFICATION Payment --►Open Item – Second Bill Review Form
Software version 13.06.24 made it possible to print a DWC Second Bill Review (SBR) form to appeal Worker’s Comp payments. A form was requested by entering SBR in the Message column. As of this version, the SBR form has been modified to print on two pages. The first page includes the charge information, and the statement ‘See attached’ in the section titled ‘Reason for Requesting Second Bill Review and Description of Additional Supporting Information/Documentation’. The top portion of the second page is identical to the first page; however, the section titled ‘Reason for Requesting Second Bill Review and Description of Additional Supporting Information/Documentation’ displays the description for the SBR code entered in the Message column on the Payment screen, as set up in Utility --►Messages --►Messages --►Add. Note: SBR codes set up in Utility --►Message --►Remark --►Add are for information only, and only display in the Comment column on the Payment screen; they do not display on the Second Bill Review form.

Only one code may be entered for the charge. If additional charges need different descriptions, a separate Second Bill Review form must be requested using a different SBR code. Note:

· If a provider’s information is not completely filled-in, the SBR form does not print.

· If insurance information is not completely filled-in, the SBR form does not print.

FIX Billing --►Company
In version 14.03.20 software, company statements did not print finance charges because all finance charges had a status of ‘C’. As of this update, the charge status is set to ‘O’ when posting finance charges for an account with category type = C (Company), allowing finance charges to print on company statements.

MODIFICATION Billing - New HCFA
In regard to the new HCFA 1500 (02-12) Form, as of this update:

· When a patient (or insured) does not have a middle name, Intellect removes the comma after the first name.

In version 14.03.20 there was an issue in the Autopayment Task that caused an error. This has been corrected in this release.

The Second Bill Review (SBR) form has been changed as described in the Payment --►Open Item entry in this release note. To accommodate this change, SBR codes must be set up in Utility --►Messages --►Messages --►Add.

Codes must start with SBR to display a description on the SBR form. They may be numbered from 1 – 999; i.e., SBR1, SBR2, SBR3 … SBR999.

The description of the SBR code should include details of why the appeal should be made. The length of the description is limited only by the space allotted on the SBR form.

In prior software, a bug caused the “Customized Report 2” option to fail when printing from the server side. This has been corrected in this update.

Choice	Description
B	1500 Claim Form (old red form)
6	CHDP 6
7	CHDP 7
NEW HCFA RED	HCFA 1500 (02-12) red form