Testimonials

Prime’s customers are the company’s best advertising. For more than 30 years, they’ve made a point of telling us how satisfied they are with our products and service.

Here’s just a small sampling of what they are saying:

“March 14, 2014
This is to inform that for the past 15 years Advanced Radiology has been using the software products developed by Prime Clinical Systems.
From the very first time when the system was implemented up until now, Prime Clinical has been totally committed to providing the best customer service, and they strive to make all our issues of concern solvable.
The features that have been incorporated into our daily medical practice have been remarkable and during these years of using them on a daily basis have enabled us to reach our goals and objectives.
We definitely endorse the products developed by Prime Clinical Systems.”

Gonzalo Paredes
Administrator for
Advanced Radiology of
Beverly Hills

“We are building a center that is on the leading edge. So we have to make sure that we are taking advantage of all of the technologies available.”

Ali Sahbebekhtiari, M.D.
Glendora Digestive Disease Institute
Glendora, CA

“Seeing patients in the office has become a lot more enjoyable by being able to create excellent medical documentation.”

Ernest Agatstein, M.D.
Paletz & Agatstein Urology Medical Group
Inglewood, CA

“The residents are so much more efficient. Instead of spending time shuffling through paper, they have the information that they need right at their fingertips, making it possible to better serve our patients. Even though the patient visits are shorter, the residents are actually spending less time with their heads buried in manila folders and more time interacting with their patients.”

Ron Johnson, M.D., Head Physician
White Memorial Medical Center OB-GYN Practice and Residency Program
Los Angeles, CA

“We quickly became a paperless office, which is quite a feat for our practice. We had accumulated more than 300,000 charts in the seven years of our existence. We had storage space all over the city, in an effort just to maintain these charts. The cost of this storage space started to approach the same amount that we pay for rent on our medical offices. It started to seriously impede our chase flow.”

Francyne Hickerson, Administrator.
NSR Medical
Los Angeles, CA

“Our previous system was not user friendly and was not supporting pediatric care. We needed a system that would meet the very specific requirements associated with treating children and a vendor that would be easy to work with. The doctors in the practice were impressed with the fact that Prime was willing to work with us to customize the system so that it would truly meet the needs of pediatric medicine.”

Karan Howards, Office Manager
Pomona Pediatrics
Pomona, CA

“All in all, the system has helped me to provide better service to my patients, which, in turn, is bolstering my practice’s reputation. It’s a benefit that is not typically associated with an EMR-EHR. And, even though there was an initial time and money investment to get the system up and running, the EMR-EHR system will eventually pay for itself – and then some.”

Jeffrey Hurless
D. P. M.
Thousand Oaks, CA

“We are really pleased with the system. It’s one of those things I don’t really think about that much. We are able to come in and get our work done really quickly. Everything just seems to move along.”

Loma Linda Cardiology
Loma Linda, CA

“Insurance billing is a snap, since all the electronic and paper claims are done at night automatically. We now run patient statements weekly and have seen an increase in cash flow and a decrease in collection activity. One of the nicest surprises was a great support staff! The automation is amazing and OnSTAFF does everything that Prime Clinical Systems states in their literature!”

Deb
Dr. Bruce Houman
Urology Center of S. Cal. Medical Group
Corona, CA

“This system has saved a substantial amount of time in preparing month end reports and will in the near term future, be a valuable diagnostic tool for practice management and efficiency evaluation. We made the right choice.”

Rodney Allen (Administrator)
Marshburn Eye Clinic
Whittier, CA

“We have found OnSTAFF to be extremely efficient. We paid for the system immediately, since it was apparent we didn’t need to replace a $30K billing employee who resigned at approximately the same time we ordered the system. We’re extremely happy with the automated forms and letters. We have also seen an increase in patient payments due to the easy-to-read statements.”

Jill Roell, Administrator
Coast Pulmonary & Internal Medicine
Fountain Valley, CA